Marble, Granite & Quartz Installation FAQ's
What materials do you supply?
We supply a curated range of marble, granite, engineered stone, porcelain, and terrazzo. Our slabs are sourced globally and selected for architectural, residential, and commercial applications.
Do you offer fabrication and installation?
Yes. We provide full in-house stone fabrication and installation, including CNC cutting, finishing, and professional on-site installation for countertops, flooring, wall cladding, and bespoke stone features.
Can I view slabs in Cape Town?
Yes. Our slab warehouse, showroom, and factory are located in Blackheath, Cape Town. Viewings can be arranged by appointment to allow you to experience the scale, texture, and variation of each slab.
Do you work with architects and interior designers?
We collaborate closely with architects, interior designers, developers, quantity surveyors, and joinery companies. Our team supports specification, detailing, and project coordination from concept through to installation.
Do you supply stone across South Africa?
Yes. We supply stone slabs and fabrication services in Cape Town, the Western Cape, and across South Africa, with selected projects delivered internationally.
What is the lead time for stone supply and installation?
Lead times vary depending on material selection and project scope. We maintain large local stock volumes to support efficient project timelines and can advise on availability during specification.
Do you supply large-format stone slabs?
Yes. We supply large-format marble, granite, engineered stone, porcelain, and terrazzo slabs suitable for architectural applications, including feature walls, flooring, and bespoke joinery elements.
Do you provide shop drawings and templating?
Yes. Our team supports technical templating and production planning to ensure precision fabrication and alignment with architectural and joinery specifications.
Do you work with joinery companies and contractors?
Yes. We collaborate closely with joinery manufacturers, contractors, and project teams to integrate stone surfaces into cabinetry, furniture, and architectural detailing.
Can you support commercial and multi-unit developments?
Yes. We supply stone for residential developments, hospitality projects, retail spaces, and large-scale commercial installations, with capacity for consistent supply and fabrication.
Do you offer custom stone detailing and finishes?
Yes. We offer bespoke stone finishes, including fluting, edge profiles, and custom CNC detailing, tailored to architectural and design specifications.
What is your stone supply and installation capacity?
We maintain large slab stock volumes and fabrication capacity to support residential and commercial projects, with scalable production for larger developments.
How much does quartz, granite, or porcelain cost per square metre?
Stone pricing varies depending on the material, slab origin, thickness, edge detail, and installation complexity. As a general guide:
- Granite: Typically more affordable than engineered stone
- Quartz: Mid-range pricing with consistent colour and finish
- Porcelain / Sintered Stone (e.g……): Premium pricing due to advanced manufacturing and performance
For accurate pricing, we recommend requesting a quote based on your selected slab, measurements, and project requirements.
What is cheaper: granite or quartz?
In most cases, granite is more affordable than quartz. However, pricing depends on the specific slab, origin, thickness, and fabrication complexity. Some premium granites can cost more than entry-level quartz.
How thick should kitchen countertops be?
The most common countertop thicknesses are:
- 20mm: Sleek, modern, and suitable for most kitchens
- 30mm: Premium look with added visual weight
- 12mm porcelain: Often used with mitred edges for a thick appearance
Your choice depends on design preference, budget, and cabinetry support.
Can stone crack or chip?
Yes, natural and engineered stone can chip or crack if subjected to heavy impact, structural movement, or incorrect installation. However, professionally fabricated and installed stone surfaces are extremely durable and suitable for long-term use.
Do I need to seal granite?
Yes. Natural granite is porous and should be sealed to protect against staining and moisture absorption. Sealing frequency depends on usage and the specific granite type, typically every 1–3 years.
Quartz and porcelain do not require sealing.
How long do stone countertops last?
With proper care, stone countertops can last decades—often a lifetime. Granite, quartz, and porcelain are among the most durable surface materials available for kitchens and bathrooms.
Can stone be repaired if damaged?
Yes. Many chips, cracks, and scratches can be repaired by professional stone technicians using specialised resins and polishing techniques. Severe damage may require partial replacement, depending on the slab and installation.
What is the difference between quartz and porcelain slabs?
Quartz:
- Engineered stone made from natural quartz and resin
- Non-porous and highly consistent in colour
- Excellent for indoor applications
Porcelain / Sintered Stone:
- Manufactured under extreme heat and pressure
- Ultra-durable, UV-stable, and suitable for indoor and outdoor use
- Thinner and lighter than traditional stone
Is stone heat resistant?
Natural stone and porcelain are highly heat resistant. Quartz is heat resistant but contains resin binders, so prolonged direct heat exposure is not recommended.
Can I put hot pots directly on stone countertops?
While granite and porcelain can withstand high temperatures, we recommend using trivets or heat pads to prevent thermal shock or surface damage—especially on quartz surfaces.
Do you remove old countertops?
Yes. We offer removal and disposal of existing countertops as part of our installation service, subject to site conditions and project scope.
How long is the lead time from order to installation?
Lead times vary depending on slab availability, project complexity, and current production schedules. Typically:
- Template to installation: 7–21 working days
- Large or custom projects may require additional time
We prioritize reliable supply and professional project timelines.
What warranty do you offer?
We provide warranties on fabrication and installation workmanship. Manufacturer warranties apply to engineered stone and porcelain products. Warranty terms vary by material and supplier—please contact us for full details. Our Teramo Quartz ™ carries a 25-year limited warranty.
Can stone be used outdoors in Cape Town’s climate?
Yes. Granite and porcelain are excellent for outdoor applications and withstand UV exposure, temperature changes, and coastal conditions. Quartz is generally recommended for indoor use only due to UV sensitivity.